Contract
also called agreement
A binding agreement setting out obligations, terms and remedies.
The document that governs the relationship.
What It Is
You will find Contract in the Business layer, alongside the rest of Legal. What it actually refers to is a binding agreement setting out obligations, terms and remedies.
It is a label with a settled working definition, so the value is in using it the same way every time. Once it is defined that clearly, arguments about it usually stop.
How It's Used
Most of the time Contract is used in commercial decisions, pricing conversations and how the business runs. It is usually discussed together with Payment Terms and Scope. The practical test is whether everyone in the room means the same thing by it.
Why It Matters
Ignoring Contract rarely fails loudly — it fails slowly. When it is unclear, margin leaks in places nobody is looking. It is worth pinning down before anyone builds on top of it.
Think of it as a name on a box. Open the box and this is what is inside: The document that governs the relationship.
Termshift™
How the meaning shifts depending on who is using it, and where.
Practitioners use Contract as shorthand and expect no explanation — a binding agreement setting out obligations, terms and remedies.
Outside the industry, most people would just say: the document that governs the relationship.
The Bottom Line
If you only keep one thing about Contract: the document that governs the relationship. Everything after that is detail.